When trying to enter the C-story number it comes up with error message | FPSS: Case Management System

When trying to enter the C-story number it comes up with error message

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In the LIDDY/LYNCH case - trying to put the C-story number into TAJ LIDDY - see screen shot

April 13, 2021

Syed Tabish Rizvi

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This is normal , system has detected duplicate record in the system (either with the same EMAIL or MOBILE or FULL NAME or ADDRESS etc.). You can click on merge to "merge" the existing contact with this new one , else, press "ignore and save".